Privacy Policy – Tacticase

Last updated: 31-1-2026

At Tacticase, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

Tacticase
Website: https://www.tacticase.nl
Email: info@tacticase.nl

Tacticase designs and supplies rugged mobile systems and custom hardcases for professional and private use.

We are responsible for processing your personal data as described in this policy.

2. Personal Data We Collect

We may collect and process the following personal data:

  • Name

  • Company name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed via secure payment providers)

  • IP address

  • Browser and device information

  • Order and communication history

  • Any information you voluntarily provide via contact forms

3. How We Use Your Data

We use your personal data for the following purposes:

  • Processing and delivering orders

  • Handling payments and invoices

  • Providing customer support

  • Responding to inquiries

  • Improving our website and services

  • Complying with legal obligations

  • Sending service-related communications

We only process your data when there is a legal basis to do so.

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

  • Performance of a contract (order processing)

  • Legal obligations (administration and tax law)

  • Legitimate interest (customer service and improvement)

  • Your consent (newsletter or marketing, if applicable)

You may withdraw your consent at any time.

5. Data Sharing with Third Parties

We only share your data with trusted third parties when necessary, such as:

  • Payment providers

  • Shipping partners

  • Hosting providers

  • Accounting software providers

  • Website analytics services

All partners are required to comply with GDPR.

We never sell your personal data.

6. Data Storage and Security

We take appropriate technical and organizational measures to protect your data, including:

  • Secure servers

  • SSL encryption

  • Restricted access

  • Regular security updates

Your data is stored within the European Economic Area (EEA) whenever possible.

If data is processed outside the EEA, we ensure adequate safeguards.

7. Data Retention

We retain your personal data only as long as necessary:

  • Order and invoice data: according to legal requirements

  • Contact data: until no longer needed

  • Marketing data: until consent is withdrawn

After this period, data is securely deleted or anonymized.

8. Your Rights Under GDPR

You have the following rights:

  • Right to access your data

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restriction of processing

  • Right to data portability

  • Right to object

  • Right to withdraw consent

To exercise your rights, contact us at: info@tacticase.nl

9. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience and analyze traffic.

For more information, please see our Cookie Policy.

You can manage cookies via your browser settings.

10. Complaints

If you believe we are not handling your data properly, you may file a complaint with:

Autoriteit Persoonsgegevens (Netherlands)
https://autoriteitpersoonsgegevens.nl

We encourage you to contact us first so we can resolve your concerns.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be published on this page with an updated revision date.

We recommend checking this page regularly.

12. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

Tacticase
Email: info@tacticase.nl
Website: https://www.tacticase.nl